Our customer service department is open from 8am-8pm EST Monday-Saturday.
*You should receive a confirmation email immediately after placing your order. However, many of today's email providers have very strict anti-spam filters, and our messages may be sent to your spam folder or blocked entirely.
If you do not receive your order confirmation email within 30 minutes of placing your order, please provide us with an alternate email address to add to your account.
For more information on our shipping program please visit https://www.gotithere.com/pages/shipping-notes
To track your package:
- Refer to your order confirmation email
- Refer to your shipping confirmation email
- Refer to your latest shipping update email
- Login to your account (Click Here)
- Enter your tracking number at 17track.net
For all other inquiries, please fill out the contact form below. We are always happy to help!