Please refer to our FAQ's for all package tracking and delivery questions.
Our customer service department is open from 8am-8pm EST Monday-Saturday. We will answer your message as quickly as possible and in the order it was received.
You may be able to find the answer to your question in our Frequently Asked Questions section at https://www.gotithere.com/apps/help-center
*You should receive an immediate confirmation email after placing your order. However, many of today's email providers have very strict anti-spam filters, and our messages may be sent to your spam folder or blocked entirely.
If you do not receive your confirmation email within 30 minutes of placing your order, please contact us with an alternate email address to add to your account.
For more information on our shipping program please visit https://www.gotithere.com/pages/shipping-notes
For all other inquiries, please fill out the contact form below. We are always happy to help!