All of our prints are shipped directly to you from our print and framing shop in Shenzhen, Guangdong Province, China.
Delivery times to the continental US, Canada, Australia, the UK and Ireland are averaging 10-20 days, and 18-30 days for the rest of the world.
A specific delivery estimate will be provided for you during the checkout process.
Please note that delivery estimates are provided only as a courtesy and should not be considered a guarantee of any kind.
We will send you an email with your package tracking information as soon as your order is picked up by the courier and will keep you updated during the entire delivery process.
We understand that package tracking information can be complicated, so if you have any questions or concerns, please feel free to contact us at any time. We are always here for you and happy to help!
In the unlikely event that your package is assessed any import fees, taxes, duties or tariffs, it is up to you, the consumer, to pay these charges and they are not included in the purchase price. While it is extremely rare for any of our shipments to be assessed any of these fees, we do recommend that you refer to the laws and regulations of your destination country for further information.
Our responsibility for your product ends at the moment of the first delivery attempt, however if you have purchased Total Shipping Protection, you will be covered against loss, theft or damage of your package/print.
There will be no refunds if you do not enter the correct delivery address or if the carrier is unable to deliver your package for any other reason.
We also can not provide a refund if you refuse delivery or neglect to pick up a package that is being held by your carrier.